Fiorella Rodriguez Valladares - System Analyst

Systems Analyst

EDUCATION

ID: SR1444166

Sun Certified Programmer for the Java Platform 1.4

Sun Certified Web Component Developer for J2EE Platform

2005 up to now

Master Computer Science specialized in Human Computer Interaction and Educational Engineering

Université du Maine (France – Le Mans) (2nd year; Bac + 5)

1994 - 1998 Systems Engineering School, University of Lima

Systems Engineering Bachelor's Degree

1999 Graduated at the third of my class

WORK EXPERIENCE

June 2000 up to now

CREDIT BANK OF PERU (Lima - PERU)

Programmer Analyst / Software Engineer

Analysis, design, implementation, maintenance, consultancy and support of applications and systems. Main applications and systems: Teller System, Contact Center with Genesys (http://www.genesys.com/), IVR (Interactive Voice Response) with InterSoft (http://www.intervoice-brite.com/), Client/Server applications, Web applications, Cash Operation Solution, Queue Management Solution

Some projects developed: Contact Center Implementation, Re-Design of a client/server application to a web application, Re-Design of the bank's image in IVR systems, Data mart implementation for the Contact Center (CCAnalyzer), Application of the project methodology and CMMi standards, Migration to SQL 2000 and Windows 2000, Technical evaluation of Contact Center and IVR solutions, Technical evaluation of a solution of payments via MQ Workflow and MQ Series, Technical Analysis of a reporting solution for IVR's with SQL 2000, Recommendation of J2EE Framework in implementation of the Homebanking solution.

Programming Languages: Visual Basic 6.0, Asp/.NET, Visual C++ 6.0, C/C++, Invision 4.2, VBScript/ JavaScript, Java/J2EE, HTML, XML/XSL, PowerBuilder. Databases: SqlServer 7.0/2000, Oracle. Operating Systems: Windows 2000/2003, AIX 5.1. Methodology: Object Oriented Analysis and Design using UML and CMMI (Capability Maturity Model). Others: Design Patterns, Struts Framework, COM, ADO, JDBC

July 1998 to March 2000

INFORMIX SOFTWARE S.A. (Lima - PERU)

System's Engineer

Analysis, design, and implementation of data marts in Datawarehouse projects. Consultant in process of extraction, transform and load of Datawarehouses. Training in Datawarehousing to the systems staff. Adaptation of existing applications (Informix Metacube, Informix DataStage) using Visual C++ 6.0 and Visual Basic 6.0. Informix DataBase Administration and Installation.

July 1997 to July 1998

UNIVERSITY OF LIMA (Lima - PERU)

ANALYSIS AND DESIGN DEPARTMENT

Programmer Analyst - Practice

Analysis, design, web applications implementation and maintenance of client/server and web applications. Programming Languages: Lotus Notes 4.6, HTML, Java, JavaScript, Centura Builder 1.1.2. Databases: Oracle 7.x, DB2. Methodology: Object Oriented Analysis and Design (OMT) and Workflow. Acknowledgement in the magazine "News" from the University.

July 1997

SYSTEMS SERVICES UNIT

Analysis, design, evaluation and maintenance of applications in Visual Fox Pro.